Establish metrics and measures that drive continuous improvement

Many have asked how this can be done.  Here are a few suggestions:

  • Identifying the metrics and measures that matter
  • Agreeing upon what continuous improvement means for all involved
  • Creating a cost-effective metrics and measures reporting system
  • Integrating leading practices in communication and change management
  • Retaining the learnings to improve retained earnings
  • Acting upon the outputs to ensure the highest yields

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